Ray and Mojo, his Seeing Eye dog
Ray Kornman of The Seeing Eye Inc. is blind. He relies on his Seeing Eye dog, Mojo (an adorable handful of Labrador love) to get to work, the grocery store, and everywhere else sighted people go. Here’s what Ray says about how the rest of the world can make their lives easier.
In the eyes of the law, service animals are not pets, they are not all dogs and they are not just for blind people. By definition, a service dog performs a service that a person with a disability cannot do for himself. The tips below refer to Seeing Eye dogs, but are relevant to any service animal.
It’s OK to offer to help.
Never reach for the dog, his harness, a white cane or the handler. Mojo is much better at guiding Ray than you are. However, if Ray and Mojo are waiting for the bus, for example, it’s OK to say, “The ‘A’ bus is coming.” Otherwise, he has to ask the driver which bus it is. Though most sighted people know to never interrupt a guide dog while it’s working, the blind handler can still speak!
Keep the sidewalk clear.
Ray says that before he got a Seeing Eye dog, trash day was a nightmare. He had to navigate through an obstacle course of cans and lids on his own sidewalk, with his cane, on his own street, twice a week. It’s easier with the dog in charge, but he still has to walk on the grass and work around things blocking his path.
Pick up the lids, clear away a fallen branch, and put away your kid’s trike. It looks tacky anyway.
Tell the handler that your dog is nearby.
Even if your dog is the most popular guy on the block, don’t let him visit with a service dog. Tell the handler, “I have my dog here. He’s friendly and he’s on a leash. I’m going to let you pass.”
Service dogs are exceptionally well trained, but your dog…well…maybe not so much. Every year dozens of working service dogs are attacked by other dogs. Can you imagine being blind, standing on the sidewalk relying on your dog to keep you safe, when suddenly there’s a dog fight going on two feet from your arm? It’s terrifying.
Keep your pet dog on a leash close to your side. Don’t tie him outside the coffee shop, even for a minute. Your dog doesn’t know the difference between a service dog’s butt and a pet dog’s butt, and you know he’s going to check them both out.
Allow service dogs and service dogs in training to enter your business.
The Americans with Disabilities Act requires that all service dogs be granted access to all public places. This includes restaurants, doctors’ offices, taxi cabs and schools. These rules do not apply to therapy dogs or other pet dogs.
Not only is it against the law to deny a service dog access to your fabulous Frenchy-French restaurant, it’s embarrassing…for you! Get a clue, people. These dogs are cleaner and more polite than many of your two-legged patrons.
On the same note, service dogs in training should be granted access. Otherwise, how will they learn to handle different situations when they’re working?
Don’t misrepresent your pet dog as a service dog.
Yes. I know. Your dog is The Best Dog In The World, but he doesn’t have the training Mojo has. Mojo was bred to be small enough to curl up under the table or under the seat in front of you on the airplane. He knows to disappear and make himself scarce so he doesn’t wear out his welcome.
Bear in mind that Ray tries not to attract attention (OK…usually) when he’s out with Mojo. Most people who schlep their pet Yorkies to the gynecologist are clamoring for it. It’s not just about your dog’s behavior, either. If you put up a fight and ask the maitre ‘d to bring FiFi some Champagne, you’re making it harder for a service-dog handler to feel welcome at that establishment.
Not only is it impolite, it is actually illegal to represent your pet dog as a service dog when he’s not. While a pet dog must obey businesses’ “no-pets” policies, all service animals are welcome.
Tags: ADA, assistance dogs, emotional support dogs, Seeing Eye Dogs, service dogs, therapy dogs